Frequently Asked Questions

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Web Hosting

Your website needs support to stay healthy and secure. We will provide all the website support you need to keep your website up 24x7.

Your website is made up of lots of files (code, images, plugins) so a web host provider is needed to store these files for viewing online. It is a bit like the piece of land you build your house on.

Bandwidth, speed, and reliability are three of the most key elements of website hosting.

There are so many different types of hosting services available. Most hosting packages come in bundles or packages and they typically offer several important features. These features can include a domain name, web management panels, and a select amount of online storage space as well as bandwidth.
Other additional features might include email hosting services, online databases, and file transfers.

Some users might prefer on premise solutions because they are self-hosted instead of having to rely on an actual service provider. They also allow people to have more efficient web management systems at their disposal.

There are so many different types of hosting services available. Most hosting packages come in bundles or packages and they typically offer several important features. These features can include a free domain name, web management panels, and a select amount of online storage space as well as bandwidth.
Other additional features might include email hosting services, online databases, and file transfers.

Some users might prefer on premise solutions because they are self-hosted instead of having to rely on an actual service provider. They also allow people to have more efficient web management systems at their disposal.

Your hosting company should provide a high level of reliability and performance (speed, regular backups, and security). 

Finding the right balance between these attributes can be challenging. It is essential to find a hosting company that can supply sufficient uptime (the time your website is up), while still retaining fast speeds and optimal performance.

You should also expect a high level of customer service that can assist you with any potential technical problems that you might have.

A domain name is a website’s address. When people type this address in a browser, they will visit your website. 

Every website has to have a domain name and usually they can be purchased from web hosting providers so long as they are openly available.

DNS stands for the ‘domain-name-system’. It acts as a dictionary for all destinations on the internet. DNS translates domain names, written in words to machine readable IP addresses, which are made of numbers.

Not to worry. We are available 27/7, and our servers make regular backups of your site, so we can restore your site and have it back online in no time. 

Digital Marketing

Your website needs support to stay healthy and secure. We will provide all the website support you need to keep your website up 24x7.

SEO, or Search Engine Optimisation, is the technique of making websites appear higher in the search results of major search engines, such as Google, through the use of relevant keywords and phrases.

With SEO you can be one of the top results of phrases such as “best lawyer in Streatham” or “top florist in Oxford”. This allows you to get more visitors to your site and therefore more conversions (sales).

Our SEO team have extensive experience crafting and managing SEO campaigns for businesses looking to outrank competitors. We will help you appear high in search engines for relevant search terms specific to your business and your type of customer.

 

SEO works by making your website trustworthy and relevant to the search engines. This makes the site rank higher in the search results.

We achieve this by having good web design, the correct keywords in the website’s content, building interlinks, good page speed, etc. 

Generally speaking, websites can see results in 4-6 months. Obviously, SEO results grow over time. The traction you’ll get between 4 to 8 months is typically less than what you should be experiencing at 12 months.

As per industry standards, it usually takes 6-12 months to get the right results when you opt for professional SEO services. The reason for that is, we rely entirely on white-hat SEO techniques which take time to get on track. However, some of our clients have obtained results in less than 3 months with our local marketing.

In terms of timescales with SEO it is all about building up trust, authority & momentum with Google. It would be unethical and ill-advised to guarantee specific organic results within specific time frames. Some keywords will move quicker and some will take longer, think of Google like a league table against your competitors.

A number of factors should be considered, including the following: current baseline traffic, website design, domain age, meta descriptions, geographic location, competition, and target market and content. These all play into how quickly you can gain search engine traffic from SEO.

For example if you have a new website, a new domain name & fresh content without a business history, then you would expect the results to take longer than other sites.

 

This varies depending on what keywords you choose and the degree on competition for them. It also depends on how long the campaign goes on for, and how many resources you put in.

If you would like a free SEO review of your site, enter your details here.

We can use whatever keywords you choose, as long as they are relevant and specific to your business and service.

We will always carry out our own research so we can best advice you on the ideal keywords to focus on. We study your site, your business, your services and your competition. We then come up with between 20-50 keywords/phrases to use for our SEO campaign.

Our goal is to get your website ranking high on Google and other search engines, so you will be able to see the results for yourself. 

Increased conversions, clicks, subscriptions, sales, appointments, these are all evidence that your SEO campaign is working well. 

We also provide monthly reports for you to see the progress we made. 

Most of our clients will see their website ranking higher in search results, leading to more visitors and increased sales. 

Our aim is to get as many of the keywords that we are targeting onto page one of Google and the other major search engines as possible, the more work we do to grow trust, authority and momentum, the better the results should get.

Most of our clients get excellent front page coverage that makes a real difference to visitor numbers, enquiry levels and new sales/orders.

SEO strategies

Rank your website on page one of Google with our customised SEO strategies.

SEO is crucial if your website is a tool to bring business, whether that is selling your services or products.

Our SEO team have extensive experience crafting and managing SEO campaigns for businesses looking to outrank competitors. We will help you appear high in search engines for relevant search terms specific to your business and your type of customer.

We look at each project and design a personalised SEO strategy based on where your stage of business growth, your goals and challenges.

Google Ads

An affordable tool to help you appear in front of your target audience when they're looking for you.

Local SEO

With Google My Business we will make sure people in your area find you.

Keyword Optimisation

We will find the right keywords tailored to your business to increase traffic in cost-effective way.

Meta Tags

Meta tags tell Google what your website is about. With the right meta tags, your page will rank higher, so using the correct meta tags is vital.

Web Design

Your website needs support to stay healthy and secure. We will provide all the website support you need to keep your website up 24x7.

This will depend on the size of your website. It takes approximately 6-10 weeks to build a website from start to finish, providing we have received all the content from you (text and images). 

the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.

 

Yes we do. We can take your old website and give it a new fresh look or build a new one while the old one is still live.

It completely depends on what you need, but you can rest assured we deliver the best possible value for money and it won’t break the bank. If you would like a quote, you can book an appointment with us here

WordPress is a free platform web designers use to build websites. 

With WordPress you are in full control of your content, layout, and functionality. You can easily make changes to your website after it goes live, to keep it up to date.

It is the perfect tool for small and medium sized businesses.

Before we begin, we will schedule a meeting with you, where we will discuss your ideas and needs for the project. 

Then we will create a series of mockup websites for you to choose from. 

Once you have chosen the overall design, we will get to work on building your website. 

We will update you regularly and show you what the website looks like at each step of the way, so you can suggest changes and make improvements.

We will discuss this on our first meeting, but usually what we will need from you is:

  • All the images you want on the website (unless you want us to use stock imagery)
  • Sample websites you like to model your site on
  • All the information you would like on the website. Usually that means the following sections: About Us, Pricing, Services, Contact, and any taglines your business uses.
  • Videos, PDF files, staff profiles, images of your office or products.

Before we begin working on your website, we will send you a series of mockup pages of your homepage for you to choose from. This way you can get a clear idea of what the final design will look like, and it’s the perfect opportunity to give us feedback and make changes before we design the whole website. 

Yes. Mobile accounts for approximately half of web traffic worldwide, so all websites need to be optimised for mobile and tablet. We will test your website to make sure it looks great on all devices.

Yes. If you get our maintenance package, you will have access to a set number of hours of support per month, where we will ensure everything is up to date, SEO is running as it should and we will make any changes you want to keep the website ranking high on Google and remains relevant to your customers.

Yes. One of the main advantages of using WordPress is that it makes it really easy to update your site. 

Yes. If your site is hosted with us, we will make regular backups so that if something happens, we can restore it and have it back online in no time. 

Website SEO audit

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Find Out How To Get Onto Page One Of Google

If you run a business you need to make sure your potential clients can find your website when they are searching for your services.

We help our clients get found on page one of Google using the latest digital marketing strategies. 

Fill in your details below to get a free website review and find out what we can do for your business.

Our Portfolio

Let us show you what we can do. Have a look at some of the incredible websites we have created.

Get in Touch

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We are Greenpoint Digital

We are a digital marketing agency based on the south coast

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01903 680102

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